About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems. For more information visit Getting started with the dashboard.

For details of upcoming maintenance events, visit the systems maintenance page.

Identified - We have identified the problem and planning to fix it as soon as possible. We will provide an update when more is known.
Jul 16, 14:45 AEST
Investigating - Some users are receiving errors when attempting to view items of communication. This problem is intermittent across the entire function impacting some items of communication and not others. We are investigating this problem as a priority and will provide an update when more is known.
Jul 16, 11:28 AEST
Portal login services   ? Operational
Activity statements   ? Operational
Client communication list   ? Partial Outage
On-demand reports   ? Operational
Prefill   ? Operational
Client accounts   ? Operational
Mail messaging   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly system maintenance Aug 4, 22:00 - Aug 5, 10:00 AEST
10.00pm AEST Saturday 4 August 2018 to 10.00am AEST Sunday 5 August 2018
Posted on Apr 9, 07:44 AEST
Monthly system maintenance Sep 1, 22:00 - Sep 2, 10:00 AEST
10.00pm AEST Saturday 1 September 2018 to 10.00am AEST Sunday 2 September 2018
Posted on Apr 16, 09:24 AEST
Quarterly major system release Sep 28, 23:30 - Oct 1, 06:30 AEST
11.30pm AEST Friday 28 September 2018 to 7.00am AEST Monday 1 October 2018
Posted on Jul 16, 08:54 AEST
Monthly system maintenance Oct 6, 22:00 - Oct 7, 10:00 AEST
10.00pm AEST Saturday 6 October 2018 to 10.00am AEDT Sunday 7 October 2018
Posted on May 9, 09:00 AEST
Monthly system maintenance Nov 3, 21:00 - Nov 4, 09:00 AEST
9.00pm AEDT Saturday 3 November 2018 to 9.00am AEDT Sunday 4 November 2018
Posted on Jun 29, 09:38 AEST
Monthly system maintenance Dec 1, 21:00 - Dec 2, 09:00 AEST
9.00pm AEDT Saturday 1 December 2018 to 9.00am AEDT Sunday 2 December 2018
Posted on Jun 29, 11:05 AEST
Quarterly major system release Dec 7, 21:00 - Dec 10, 07:00 AEST
9.00pm AEDT Friday 7 December 2018 to 7.00am AEDT Monday 10 December 2018
Posted on Jun 29, 11:04 AEST
Tax Agent Portal Response Time ?
Fetching
Tax Agent Portal Availability ?
Fetching
Past Incidents
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 14:48 AEST
Update - We are continuing to monitor for any further issues.
Jul 10, 12:45 AEST
Monitoring - A fix has been implemented and we are monitoring results. Dashboards will return to normal in due course.
Jul 10, 12:45 AEST
Identified - We have identified the issues causing slow performance and are working to restore services to normal operation.
Jul 10, 11:53 AEST
Update - We are continuing to investigate this issue.
Jul 10, 11:45 AEST
Investigating - - We have detected a degradation in system performance and are working to fully restore services as soon as possible.
Jul 10, 11:39 AEST
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.

Jul 2, 2018

No incidents reported.