About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems. For more information visit Getting Started with the Dashboard.

Client Communication List - updated 8 August 2017

During the Tax Time 2017 period through to the end of October, the CCL may occasionally exhibit slowness or related technical difficulties due to the significant increase in individuals and agents seeking to view correspondence. We are closely monitoring CCL performance to ensure service provision is maintained and thank you for your patience if any inconvenience is caused.

All Systems Operational
Portal login services   ? Operational
Activity statements   ? Operational
Client communication list   ? Operational
On-demand reports   ? Operational
Prefill   ? Operational
Client accounts   ? Operational
Mail messaging   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regular planned system maintenance Nov 4, 21:00 - Nov 5, 09:00 AEDT
9.00pm EDT Saturday 4 November 2017 to 9.00am EDT Sunday 5 November 2017
Posted on Aug 15, 15:39 AEST
Regular planned system maintenance Dec 2, 21:00 - Dec 3, 09:00 AEDT
9.00pm EDT Saturday 2 December 2017 to 9.00am EDT Sunday 3 December 2017
Posted on Sep 5, 09:51 AEST
Regular planned system maintenance Dec 8, 10:30 - Dec 11, 07:00 AEDT
10.30pm EDT Friday 8 December 2017 to 7.00am EDT Monday 11 December 2017
Posted on Sep 18, 13:46 AEST
System Metrics Month Week Day
Tax Agent Portal Response Time ?
Fetching
Tax Agent Portal Availability ?
Fetching
Past Incidents
Oct 24, 2017

No incidents reported today.

Oct 23, 2017

No incidents reported.

Oct 22, 2017

No incidents reported.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017
Completed - The scheduled maintenance has been completed.
Oct 15, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:30 AEDT
Scheduled - 11.30pm EDT Saturday 14 October 2017 to 7.00am EDT Sunday 15 October 2017
Oct 3, 16:58 AEDT
Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.