About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems. For more information visit Getting Started with the Dashboard.

For details of upcoming maintenance events, visit the Online Systems Maintenance and Issues Page.

Client Communication List

18 April 2018 – Some correspondence items that have been issued are not currently viewable in the Client Communication List due to an unexpected system issue. This is currently being investigated and will be rectified as soon as possible.

Country by Country files

12 April 2018 - Agents are currently unable to lodge Country by Country files using their Practitioner Lodgment Service (PLS) software. We are working with your Digital Service Providers to resolve the issue as a priority. We will post an update when the issue is resolved. PLS Dashboard.

All Systems Operational
Portal login services   ? Operational
Activity statements   ? Operational
Client communication list   ? Operational
On-demand reports   ? Operational
Prefill   ? Operational
Client accounts   ? Operational
Mail messaging   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regular planned system maintenance May 4, 22:00 - May 6, 08:00 AEST
10.00pm AEST Friday 4 May 2018 to 8.00am AEST Sunday 6 May 2018
Posted on Jan 29, 10:53 AEDT
Regular planned system maintenance Jun 9, 20:00 - Jun 10, 08:00 AEST
8.00pm AEST Saturday 9 June 2018 to 8.00am AEST Sunday 10 June 2018
Posted on Jan 29, 10:59 AEDT
Regular planned system maintenance Jun 22, 22:30 - Jun 25, 07:00 AEST
10.30pm AEST Friday 22 June 2018 to 7.00am AEST Monday 25 June 2018
Posted on Mar 5, 15:35 AEDT
Regular planned system maintenance Aug 4, 22:00 - Aug 5, 10:00 AEST
10.00pm AEST Saturday 4 August 2018 to 10.00am AEST Sunday 5 August 2018
Posted on Apr 9, 07:44 AEST
Regular planned system maintenance Sep 1, 22:00 - Sep 2, 10:00 AEST
10.00pm AEST Saturday 1 September 2018 to 10.00am AEST Sunday 2 September 2018
Posted on Apr 16, 09:24 AEST
Tax Agent Portal Response Time ?
Fetching
Tax Agent Portal Availability ?
Fetching
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018
Completed - The scheduled maintenance has been completed.
Apr 16, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:01 AEST
Scheduled - 11.00pm AEST Saturday 14 April 2018 to 3.00am AEST Monday 16 April 2018
Apr 3, 08:10 AEST
Apr 15, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018
Completed - The scheduled maintenance has been completed.
Apr 9, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:30 AEST
Scheduled - 11.30pm AEST Friday 6 April 2018 to 7.00am AEST Monday 9 April 2018
Feb 14, 13:09 AEDT
Apr 8, 2018

No incidents reported.