About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems and because of this, the status information is also relevant for Online Services for Agents (beta). For more information visit Getting started with the dashboard

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Pre-fill Functionality Unavailable

Pre-fill functionality will be unavailable from Friday 3 May 11.30pm to Monday 6 May 7.00am AEST for essential maintenance in preparation for tax time. The practitioner lodgment service (PLS) pre-fill will still be available outside of the scheduled maintenance.

Current system status

Monthly system maintenance
Scheduled Maintenance Report for Tax Agent Portal
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Oct 07, 2018 - 10:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Oct 06, 2018 - 22:00 AEST
Update
We will be undergoing scheduled maintenance during this time.
Posted 7 months ago. Oct 06, 2018 - 12:17 AEST
Scheduled
10.00pm AEST Saturday 6 October 2018 to 10.00am AEDT Sunday 7 October 2018
Posted 7 months ago. Oct 03, 2018 - 16:08 AEST
This scheduled maintenance affected: Portal login services, Activity statements, Client communication list, On-demand reports, Prefill, Client accounts, and Mail messaging.