About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems. For more information visit Getting Started with the Dashboard.

Client Communication List - updated 8 August 2017

During the Tax Time 2017 period through to the end of October, the CCL may occasionally exhibit slowness or related technical difficulties due to the significant increase in individuals and agents seeking to view correspondence. We are closely monitoring CCL performance to ensure service provision is maintained and thank you for your patience if any inconvenience is caused.

Outage of portal service
Incident Report for Tax Agent Portal
Resolved
This incident has been resolved.
Posted 5 months ago. Jun 02, 2017 - 14:18 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 5 months ago. Jun 02, 2017 - 14:13 AEST
Identified
We have experienced slow performance and intermittent disruption to our online systems including the portals. To resolve this problem as quickly as possible we have decided to take all systems offline to stop all transactions being accepted while we address the root of the problem. We expect this process to take some time, please check the dashboard periodically for updates.

We apologise for the inconvenience.
Posted 5 months ago. Jun 02, 2017 - 13:00 AEST