The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2017 - 14:13 AEST
Identified
We have experienced slow performance and intermittent disruption to our online systems including the portals. To resolve this problem as quickly as possible we have decided to take all systems offline to stop all transactions being accepted while we address the root of the problem. We expect this process to take some time, please check the dashboard periodically for updates.
