About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems. For more information visit Getting started with the dashboard.

For details of upcoming maintenance events, visit the systems maintenance page.

12 February 2019 - Client Correspondence List (CCL)

We are aware of a persistent problem where the CCL becomes unresponsive when attempting to view some items from a full client listing. We are building a fix that will be deployed on the weekend 2nd to 3rd of March however in the interim, to get around this problem, try generating a list for the single client only. We will advise once the fix has been deployed and confirmed.

Current system status

Client communication list (CCL) - intermittent problems
Incident Report for Tax Agent Portal
Resolved
This incident has been resolved.
Posted 10 days ago. Feb 13, 2019 - 16:08 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 10 days ago. Feb 13, 2019 - 16:07 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted 10 days ago. Feb 13, 2019 - 15:58 AEDT
Investigating
We are aware of intermittent issues that are resulting in some agents being unable to view items from the CCL. We are working to identify the problem and restore this service as soon as possible.
Posted 10 days ago. Feb 13, 2019 - 15:48 AEDT