About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems and because of this, the status information is also relevant for Online Services for Agents (beta). For more information visit Getting started with the dashboard

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Pre-fill Functionality Unavailable

Pre-fill functionality will be unavailable from Friday 3 May 11.30pm to Monday 6 May 7.00am AEST for essential maintenance in preparation for tax time. The practitioner lodgment service (PLS) pre-fill will still be available outside of the scheduled maintenance.

Current system status

Quarterly major system release
Scheduled Maintenance Report for Tax Agent Portal
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Sep 30, 2018 - 13:03 AEST
Verifying
Verification is currently underway for the maintenance items.
Posted 7 months ago. Sep 30, 2018 - 10:26 AEST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted 7 months ago. Sep 29, 2018 - 17:37 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Sep 28, 2018 - 23:30 AEST
Scheduled
11.30pm AEST Friday 28 September 2018 to 7.00am AEST Monday 1 October 2018
Posted 9 months ago. Jul 16, 2018 - 08:54 AEST
This scheduled maintenance affected: Portal login services, Activity statements, Client communication list, On-demand reports, Prefill, Client accounts, and Mail messaging.