About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems. For more information visit Getting started with the dashboard.

Portal access for Safari (Version 12)

We are aware that users cannot access the portals when using the new release of Safari (Version 12) in combination with an AUSkey. Version 12 is packaged with the next release of MAC OS codenamed “Mojave”. If you are impacted by this please switch to Firefox or Chrome to access the portals.

For details of upcoming maintenance events, visit the systems maintenance page.

Slow performance
Incident Report for Tax Agent Portal
Resolved
This incident has been resolved.
Posted 3 months ago. Jul 10, 2018 - 14:48 AEST
Update
We are continuing to monitor for any further issues.
Posted 3 months ago. Jul 10, 2018 - 12:45 AEST
Monitoring
A fix has been implemented and we are monitoring results. Dashboards will return to normal in due course.
Posted 3 months ago. Jul 10, 2018 - 12:45 AEST
Identified
We have identified the issues causing slow performance and are working to restore services to normal operation.
Posted 3 months ago. Jul 10, 2018 - 11:53 AEST
Update
We are continuing to investigate this issue.
Posted 3 months ago. Jul 10, 2018 - 11:45 AEST
Investigating
- We have detected a degradation in system performance and are working to fully restore services as soon as possible.
Posted 3 months ago. Jul 10, 2018 - 11:39 AEST
This incident affected: Activity statements and Client communication list.