About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems and because of this, the status information is also relevant for Online Services for Agents (beta). For more information visit Getting started with the dashboard

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Pre-fill Functionality Unavailable

Pre-fill functionality will be unavailable from Friday 3 May 11.30pm to Monday 6 May 7.00am AEST for essential maintenance in preparation for tax time. The practitioner lodgment service (PLS) pre-fill will still be available outside of the scheduled maintenance.

Current system status

System Maintenance
Scheduled Maintenance Report for Tax Agent Portal
Maintenance has been completed early. All systems are operational.
Posted 5 months ago. Nov 11, 2018 - 11:37 AEDT
Scheduled maintenance is about to recommence from 10pm Saturday, 10 November and finishing on 7am Monday, 12 of November.
Posted 5 months ago. Nov 10, 2018 - 21:22 AEDT
The Tax Agent Portal is now AVAILABLE until 10pm AEDT (Saturday November 10) when maintenance will re-commence.
Posted 5 months ago. Nov 10, 2018 - 11:22 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 months ago. Nov 09, 2018 - 23:30 AEDT
11.30pm AEDT Friday 9 November 2018 to 7.00am AEDT Monday 12 November 2018
Posted 9 months ago. Aug 07, 2018 - 14:29 AEST
This scheduled maintenance affected: Portal login services, Activity statements, Client communication list, On-demand reports, Prefill, Client accounts, and Mail messaging.