About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you if Online services for agents, the Tax Agent Portal or BAS Agent Portal are functioning normally or are experiencing issues. For more information see Using the Agent online services dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Tax and BAS agent portals to close 29 November

After careful consideration and consultation with professional associations, the decision has been made to close the portals at 11:30pm AEDT 29 November 2019. If you haven’t started using Online services for agents you need to transition now. See Old tax and BAS agent portals closing for details.

System Shutdown - 24 December - 2 January

This year, our systems are offline from 6:15pm AEDT (3:15pm for WA) 24 December 2019 to 6:00am AEDT (3:00am for WA) 2 January 2020 for a major systems upgrade. If you intend to work over this period, plan ahead of time to ensure you can continue without access to our online services. More information is provided in the maintenance section below and on our systems maintenancepage.

Current system status

Monthly maintenance
Scheduled for Oct 3, 2020, 22:00 AEST  -  Oct 4, 2020, 11:00 AEDT
10.00pm AEST Saturday 3 October 2020 to 10.00am AEDT Sunday 4 October 2020
Posted Oct 04, 2019 - 10:18 AEST