About the dashboard

The dashboard tells you at a glance if Online services for agents, the Tax Agent Portal or BAS Agent Portal are functioning normally or are experiencing issues. This data is sourced directly from our monitoring systems. For more information see Using the Agent online services dashboard

See the Systems maintenance page for details of planned system maintenance or check the troubleshooting page if you are experiencing an issue that isn’t showing on the dashboard.

Current system status

Client communication list (CCL) - intermittent problems
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted 8 months ago. Feb 13, 2019 - 16:08 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 8 months ago. Feb 13, 2019 - 16:07 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted 8 months ago. Feb 13, 2019 - 15:58 AEDT
Investigating
We are aware of intermittent issues that are resulting in some agents being unable to view items from the CCL. We are working to identify the problem and restore this service as soon as possible.
Posted 8 months ago. Feb 13, 2019 - 15:48 AEDT