About the dashboard

The dashboard tells you at a glance if Online services for agents, the Tax Agent Portal or BAS Agent Portal are functioning normally or are experiencing issues. This data is sourced directly from our monitoring systems.

The Tax Agent and BAS Agent Portals share the same platform so you can use one dashboard to monitor the performance of the both portals. For example if Activity statements are showing as ‘Degraded performance’, it is relevant to both the portals.

For more information see Using the Agent online services dashboard

See the Systems maintenance page for details of planned system maintenance or check the troubleshooting page if you are experiencing an issue that isn’t showing on the dashboard.

Current system status

Client Communication List Bulletin
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted 2 months ago. Jul 11, 2019 - 10:27 AEST
Identified
Please note, correspondence for new clients linked to your practice between Thursday 4 July 11.30pm AEST and Sunday 7 July 2.00am AEST will not have communications listed in CCL.

A fix has been progressively applied with less than 300 clients left to fix as at the time of this update. It is anticipated all remaining clients will be remediated by 11 July 2019.
Posted 2 months ago. Jul 10, 2019 - 09:00 AEST