About the dashboard

The dashboard tells you at a glance if Online services for agents, the Tax Agent Portal or BAS Agent Portal are functioning normally or are experiencing issues. This data is sourced directly from our monitoring systems.

The Tax Agent and BAS Agent Portals share the same platform so you can use one dashboard to monitor the performance of the both portals. For example if Activity statements are showing as ‘Degraded performance’, it is relevant to both the portals.

For more information see Using the Agent online services dashboard

See the Systems maintenance page for details of planned system maintenance or check the troubleshooting page if you are experiencing an issue that isn’t showing on the dashboard.

Current system status

Online Services for Agents and Portal outage
Incident Report for OSFA
This incident has been resolved.
Posted 2 months ago. Jul 12, 2019 - 21:53 AEST
Update - We are implementing a fix and we are working to restore services as soon as possible.
Jul 12, 21:37 AEST

Identified - We have identified the issues impacting Online services for agents and the portals and are working to restore services as soon as possible. Further updates will be provided on this page.

We apologise for any inconvenience caused and thank you for your patience.
Posted 2 months ago. Jul 12, 2019 - 21:41 AEST