About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you if Online services for agents is functioning normally or experiencing issues. For more information see Using the Agent online services dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Changes to Google Chrome that affect AUSkey

Due to changes to cookie management within the newly released Chrome browser (released 14 February 2020 – version 80), expected to be made from 19 February, may cause AUSkey to stop working with this version of the browser. Switch to Firefox browser or alternatively, Chrome will continue to operate with the new myGovID credential.

Current system status

Login service and functionality
Incident Report for OSFA
This incident has been resolved.
Posted Jan 22, 2020 - 10:19 AEDT
A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2020 - 10:15 AEDT
The issue has been identified and a fix is being implemented.
Posted Jan 22, 2020 - 10:07 AEDT
We are continuing to investigate this issue.
Posted Jan 22, 2020 - 09:55 AEDT
Some agents are experiencing limited access to some functions and login services. If you are experience these issues we suggest you try again. We are working to resolve with the highest priority and will provide further updates when available.
Posted Jan 22, 2020 - 09:55 AEDT