About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Login service
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Dec 13, 2019 - 16:54 AEDT
Update
We are continuing to monitor for any further issues.
Posted Dec 13, 2019 - 16:51 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 13, 2019 - 16:50 AEDT
Update
We are continuing to investigate this issue.
Posted Dec 13, 2019 - 16:30 AEDT
Investigating
Some agents are experiencing difficulties logging in. We are working to resolve the issue with the highest priority.
Posted Dec 13, 2019 - 16:21 AEDT
This incident affected: Online Services for Agents (Login service).