The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted May 30, 2019 - 18:27 AEST
Identified
New issues with the Client Communication List and Mail Messaging have been detected in the Tax Agent Portal. We are working to restore services as soon as possible. We apologise for any inconvenience caused.
Posted May 30, 2019 - 17:28 AEST
Monitoring
A fix has been implemented for earlier problems with Client Communication Lists/History and we are monitoring the results.
Posted May 30, 2019 - 15:43 AEST
Identified
Issues with our client communication list and communication history have continued through the day. We continue to work on what is causing the problem and to remedy it. We apologise for any inconvenience caused.
