About the dashboard

The dashboard tells you at a glance if Online services for agents, the Tax Agent Portal or BAS Agent Portal are functioning normally or are experiencing issues. This data is sourced directly from our monitoring systems.

The Tax Agent and BAS Agent Portals share the same platform so you can use one dashboard to monitor the performance of the both portals. For example if Activity statements are showing as ‘Degraded performance’, it is relevant to both the portals.

For more information see How do I use the dashboards?

See the Systems maintenance page for details of planned system maintenance or check the troubleshooting page if you are experiencing an issue that isn’t showing on the dashboard.

Online services for agents public beta ended

The public beta for tax agents has ended. Your login page has changed to make the service your default login option.

Current system status

Activity statements errors
Incident Report for Tax Agent Portal
Resolved
This incident has been resolved.
Posted 24 days ago. Jul 31, 2019 - 10:22 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 24 days ago. Jul 31, 2019 - 10:06 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted 24 days ago. Jul 31, 2019 - 09:52 AEST
Investigating
Agents and business portal users will experience intermittent errors accessing and attempting to lodge activity statements through Online Services for Agents and all portals. We are working to restore services as a priority.
Posted 24 days ago. Jul 31, 2019 - 09:38 AEST