About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you if Online services for agents is functioning normally or experiencing issues. For more information see Using the Agent online services dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

3 July 2019 - Client Communication degradation
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Jul 04, 2019 - 07:36 AEST
Identified
Please note that when attempting to view some correspondence items in Client Communication List (portal) or Client Communication History (online services for agents), users may encounter an error or the service may not respond. We are aware of this issue and are working to resolve it as soon as possible.
Posted Jul 03, 2019 - 17:00 AEST