About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Slow performance
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Jul 10, 2018 - 14:48 AEST
Update
We are continuing to monitor for any further issues.
Posted Jul 10, 2018 - 12:45 AEST
Monitoring
A fix has been implemented and we are monitoring results. Dashboards will return to normal in due course.
Posted Jul 10, 2018 - 12:45 AEST
Identified
We have identified the issues causing slow performance and are working to restore services to normal operation.
Posted Jul 10, 2018 - 11:53 AEST
Update
We are continuing to investigate this issue.
Posted Jul 10, 2018 - 11:45 AEST
Investigating
- We have detected a degradation in system performance and are working to fully restore services as soon as possible.
Posted Jul 10, 2018 - 11:39 AEST