The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
Login services and most functions within the portal have been restored. We are continuing to investigate problems with the client communication list in the portals and when attempting to access notifications of finalised payroll in client communication history in Online Services for Agents.
Posted Jul 03, 2019 - 11:41 AEST
Update
A fix is being applied.
Posted Jul 03, 2019 - 11:26 AEST
Identified
The issue has been identified and a fix is being prepared.
Posted Jul 03, 2019 - 11:13 AEST
Investigating
We are aware that the ATO Portals are experiencing problems with accepting new logins from users and with several key functions within the portals should a user successfully login. We are investigating these issues as a priority and will provide further details shortly.
